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Glossary ~L, M & N~

Within this glossary we define nearly 300 terms used in quality management. Some are taken from international standards, others are commonly understood English definitions and most we have derived from experience . Use the search engine in the header to search for the term you are looking for or simply click on the appropriate letter below.

Numbers A  B  C  D  E  F  G  H  I  J  K  L  M  N  O  P  Q  R  S  T  U V W X Y Z

Major nonconformity (Automotive) - The absence or total breakdown of a system to meet an ISO/TS requirement. A number of minor nonconformities against one requirement can represent a total breakdown of the system and thus be considered a major nonconformity

Any non-compliance that would result in the probable shipment of nonconforming product. A condition that may result in the failure or materially reduce the usability of the products or services for their intended purpose

A non-compliance that judgement and experience indicate is likely to result in the failure of the quality system or to materially reduce its ability to assure controlled processes and products (Rules for achieving IATF recognition)

Major nonconformity (General) - The absence or total breakdown of the provisions required to cause product conformity or prevent product nonconformity with the expectations and needs of customers. Absence means a lack of adequate provisions in theory and in practice. A total breakdown means that adequate provisions are in place but they are currently not being implemented

Manage Work - To manage work means to plan, organize and control the resources (personnel, financial and material) and the tasks required to achieve the objective for which the work is needed

Management representative - The person management appoints to act on their behalf to manage the quality system

Management system - A set of interconnected and managed processes that function together to achieve a specific management objective. See also Business Management System

Master list - An original list from which copies can be made

A reference source for the revision status of documents relating to a product, process or system

Measurement capability - The ability of a measuring system (device, person and environment) to measure true values to the accuracy and precision required

Measurement uncertainty - The variation observed when repeated measurements of the same parameter on the same specimen are taken with the same device

Minor Nonconformity (Automotive) - A failure to comply with ISO/TS 16949 which based on judgement and experience is not likely to result in the failure of the quality system or reduce its ability to assure controlled processes or products. (Rules for achieving IATF recognition)

Minor nonconformity (General) - Any failure to meet one or more requirements of the standard that cannot be classified as a major nonconformity

Mistake proofing - A product or process design characteristic or feature that prevents errors, accidental damage, mistakes or failures when using a product or performing operations in the manufacture of products or delivery of services. Also known as fool proofing, error proofing, poka yoke .

Mission - An organizations paramount objective for its intermediate future (Peter Druker) - Where we are going in the short term.

Modifications - Entities altered or reworked to incorporate design changes

Monitoring - To check periodically and systematically. It does not imply that any action will be taken

Motivation - An inner mental state that prompts a direction, intensity and persistence in behaviour

Multidisciplinary team - A team comprising representatives from various functions or departments in an organization, formed to execute a project on behalf of that organization

Nationally recognized standards - Standards of measure that have been authenticated by a national body

Nature of change - The intrinsic characteristics of the change (what has changed and why)

Nonconformity - A failure to meet a specified requirement

Norm - A principle of right action binding upon the members of a group and serving to guide, control or regulate proper and acceptable behaviour (Merriam Webster’s Collegiate Dictionary)


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Last amended 11/09/2013
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