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Consulting Room ISO 9001:2015
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ISO 9001:2015


In June 2013 the committee draft of  the next version of ISO 9001 was released for comment. There are at least two further stages before publication in 2015 so a lot could change but what does it look like?

New structure

This new version adopts the common structure and terminology for all management system standards that has been approved by ISO in Annex SL to ISO/IEC Directives Part 1 Consolidated Supplement: 2013 These ISO Directives define basic procedures to be followed  by technical committees in the development of International standards. See Initial Observations by David Hoyle

It is now proposed that there be 10 sections to ISO 9001 as follows

1    Scope

2    Normative references

3    Terms and definitions

4    Context of the organization

4.1 Understanding the organization and its context

4.2 Understanding the needs and expectations of interested parties

4.3 Determining the scope of the quality management system

4.4 Quality management system

5    Leadership

5.1 Leadership and commitment

5.2 Quality policy

5.3 Organizational roles, responsibilities and authorities

6    Planning

6.1 Actions to address risks and opportunities

6.2 Quality objectives and planning to achieve them

6.3 Planning of changes

7    Support

7.1 Resources

7.2 Competence

7.3 Awareness

7.4 Communication

7.5 Documented information

8    Operation

8.1 Operational planning and control

8.2 Determination of market needs and interactions with customers

8.3 Operational planning process

8.4 Control of external provision of goods and services

8.5 Development of goods and services

8.6 Production of goods and provision of services

8.7 Release of goods and services

8.8 Nonconforming goods and services

9    Performance evaluation

9.1 Monitoring, measurement, analysis and evaluation

9.2 Internal Audit

9.3 Management review

10    Continual improvement

10.1 Nonconformity and corrective action

10.2 Improvement





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Transition Support 2013