>
AQPC Cat |
AQPC Process Classification Framework(1) (Main classifications) |
Contribution |
Business Process |
1 |
Develop vision and strategy |
These set the goals and enable us to achieve them |
Mission Management |
12 |
Manage knowledge, improvement and change |
||
10 |
Manage environmental health and safety |
||
11 |
Manage external relationships |
||
2 |
Design and develop products and services |
These create a demand |
Demand Creation |
3 |
Market and sell products and services |
||
7 |
Produce and deliver for manufacturing |
These fulfil a demand |
Demand Fulfilment |
4 |
Deliver products and services |
||
5 |
Manage customer service |
||
6 |
Develop and manage human capital |
||
7 |
Manage information technology |
These provide capable resources |
Resource Management |
8 |
Manage financial resources |
||
9 |
Acquire, construct and manage property |