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© Transition Support Last edit 24/11/2023
Transition Support
A flexible approach to business improvement
Reference is made within the book to a Companion Website http://www.routledge.com/cw/hoyle
Routledge have had problems with the site and therefore the additional resources are also being made available here.
Potential impact of the changes
Additional notes on the concept of a system
Evolution of definitions of a management system
Evolution of definitions of process
Quality and the context of the organization
Understanding the process approach to management
Determining requirements for a Fast Food Outlet
Change proposal template (Word form)
Nonconformity report template (Word form)
Audit findings report template (Word form)
Corrective action template (Word form)
Self-
Quality management system requirements
Appendix D System Certification