Integrating a quality management system

An illustrated talk by David Hoyle author of the ISO 9000 Quality Systems Handbook 7th Edition in which he reveals the ambiguities within ISO 9001:2015 regarding:

• The definitions of a quality management system
• The scope of a quality management system
• The integration of quality management system requirements
• The processes to which the process approach is intended  to apply

Transition Support

A flexible approach to business improvement