What ISO 9001 tells us QMS is

An illustrated talk by David Hoyle author of the ISO 9000 Quality Systems Handbook 7th Edition in which he reveals the ambiguities within ISO 9001:2015 regarding:

• The definitions of a quality management system
• The scope of a quality management system
• The integration of quality management system requirements
• The processes to which the process approach is intended  to apply

Transition Support

A flexible approach to business improvement