Transition Support

A flexible approach to business improvement

Articles

What ISO say a quality management is ~ you’d be surprised

David Hoyle examines the various ways ISO describe what a QMS is which might explain why there is so much variation in the application of ISO 9001

Frequently Asked Questions

What are the intended results of a QMS?

David Hoyle reveals that the answer is staring you in the face

 Published papers

Exposing uncertainties about risk in ISO 9001:2015 Pt 1

David Hoyle examines the way that the concept of risk has been introduced into ISO 9001:2015 and reveals some interesting anomalies

Transition to ISO 9001:2015

David Hoyle explains how to make the transition from ISO 9001:2008 to ISO 9001:2015 through topic focused articles

From procedures to processes

From systems of documentation to documented systems

From conformance to performance

From preventive action to risk based thinking

From information to organizational knowledge

From customers to interested parties

Follow discussions

Why is the process approach still not understood?

Future concepts for Quality Management

What do you think are the benefits of the new version of ISO 9001?

QMS architecture and processes

IAF managed database of ISO MS certificates to move forward?

Can we assume that ISO 9001-2015 can be used as a Business management system? In which case that can be possible?

Videos on managing quality

Quality  - at what cost

Quality and risk

Quality and organization context

Putting quality first

Planning for quality

The process approach to managing quality

What ISO 9001 tells us a QMS is

Management system auditing

Potential impact of the 2015 changes to ISO 9001