Transition Support

A flexible approach to business improvement

Quality and Risk

An illustrated talk by David Hoyle author of the ISO 9000 Quality Systems Handbook 7th Edition which addresses the following:

• Some risky ventures  that illustrate good and poor decisions making
• The terminology
• The choices one has when taking risk
• Positive and negative risk - is it a myth?
• Risk in ISO 9001:2015
• The types, sources and level of uncertainty
• Product, process and system risks
• The risk management process