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© Transition Support  Last Edit 24/11/2023 12:11:19 

Quality - At what cost?

Most quality failures that quality and purchasing managers deal with don't reach the news headlines, but in this presentation, David Hoyle,author of the ISO 9000 Quality Systems Handbook 7th Edition cites several that did and their cause was avoidable. All these illustrate the cost in human tragedy that a failure to pay attention to quality can incur.